Capita Hartshead Tracing Solutions

Mortality screening

The UK's leading fraud prevention service has estimated that over 180,000 cases of deceased impersonation fraud have occurred in the last 7 years, with over £200 million paid out every year to deceased pensioners, according to BDO Stoy Hayward.

Regular mortality screening of pensioner / annuitant payroll helps to:

  • save costs.
  • release scheme reserves.
  • prevent fraud and identity theft.
  • stop overpayments of benefits.

Our customers say:

"Typically 1% of an annuity book/pensioner payroll is deceased. CHTS' service is excellent and great value for money; our return on investment is immediate in cost savings alone, and typically we can also release 10-15% of reserves".

Our mortality screening solution includes:

  • Secure data transfer to the Capita Hartshead Tracing Portal.
  • Monthly, quarterly, half yearly or annual checks.
  • Data enhancement - supplying missing name and address data.
  • Data matching against the following death data sources;
    • GRO 1984 to March 2007.
    • GRO DDRI from September 2008 to the present day.
    • 'HALO' database and a number of other data sources to supplement the GRO datasets to ensure full coverage.
  • Data storage for a proactive service if required.
  • Collection of Death Certificates and Grants of Probate.
  • Outsourced fulfilment including written communication and call centre for verification e.g proof of existence correspondence.
  • Management of information.  
  • Return of cleansed data.

© 2011 Capita Hartshead Tracing Solutions Limited.

Capita Hartshead Tracing Solutions is a trading name of Capita Hartshead Limited with its registered office at
The Registry, 34 Beckenham Road, Beckenham, Kent BR3 4TU. (Registered in England & Wales No. 02260524).

Part of Capita plc.