Capita Hartshead Tracing Solutions

Mortality data matching

Part of our Mortality Screening Solution is matching customer data against standard industry deceased data sources - we use the most accurate sources of data in the UK.

In September 2008 GRO launched their new DDRI data which covers all of the UK. This is released weekly, so is the most up to date in the market. This data provides a much more accurate match than previously as it includes address information as well as name and date of birth of the deceased.

For information before September 2008 we search:

  • England and Wales - GRO government death indices from 1984 to March 2007.
  • Scotland - GRO government death indices the same period.

Presently there is a data gap between March 2007 to September 2008. We are championing GRO to release this data to the market as quickly as possible. In the meantime, we use additional data sources including HALO and Mortascreen amongst others to accurately check customers data.

Mortality data matching is a science and is not as black and white as you might imagine. Our forensic tracing team deals with data anomalies to ensure that we achieve the best results possible and where there is doubt about the status of a customer, we call upon other industry data sources to verify our results.

In the Life & Pensions sector, some of our customers cease pension payments immediately on receiving data results. However, most will firstly follow through with a verification process to positively corroborate the status of their clients. Capita Hartshead Tracing solutions provides a verificaton of existence service to complete this part of the service. This ensures that our customers can outsource the whole process and positively act on the final results presented to them in our management information pack.

© 2011 Capita Hartshead Tracing Solutions Limited.

Capita Hartshead Tracing Solutions is a trading name of Capita Hartshead Limited with its registered office at
The Registry, 34 Beckenham Road, Beckenham, Kent BR3 4TU. (Registered in England & Wales No. 02260524).

Part of Capita plc.