Capita Hartshead Tracing Solutions

Customer Impact Scheme

Are you a member of the Customer Impact Scheme?
Click here to find out more

clock image

Solutions

Life & pensions

Current economic conditions mean that providers, administrators and trustees are under increasing pressure to reduce costs, maximise the value of pension scheme funds and to prevent the increasing threat of fraud.

Capita Hartshead Tracing solutions have combined specialist tracing, data analysis and outsourced fulfilment skills to supply the Life and Pensions industry leading cost saving, capital raising and fraud prevention solutions.

Our solutions include:

  • Regular Mortality Screening of annuitant/pensioner payroll helps to save costs, release reserves and prevent fraud.
  • Fraud prevention including, online electronic ID & verification (to positively identify policy holders and members prior to immediate payment events) and outsourced ID & verification (for planned payment events maturities and general policy book and scheme health checks).
  • 'Gone Aways' - enables providers and administrators to find their missing policy holders to enable compliance with the DPA and Financial Services Authority's TCF guidelines and mitigates the risk of fraud.
  • Data Cleansing - Poor data can mean high administration costs, poor customer service and in some instances breach of regulations and guidelines (such as the Financial Service Authority' TCF guidelines, and DPA regulations).

Data cleansing is included in all of our solutions.

© 2011 Capita Hartshead Tracing Solutions Limited.

Capita Hartshead Tracing Solutions is a trading name of Capita Hartshead Limited with its registered office at
The Registry, 34 Beckenham Road, Beckenham, Kent BR3 4TU. (Registered in England & Wales No. 02260524).

Part of Capita plc.